Shipping policy
Welcome to Zaarafy! We are dedicated to delivering your orders as quickly and efficiently as possible. Please read our Shipping Policy below to understand how we handle shipping and delivery.
### 1. Shipping Destinations
We proudly ship to customers worldwide, including the United States, Canada, the United Kingdom, Australia, and European countries.
### 2. Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
### 3. Estimated Delivery Times
Because we work directly with top-tier global manufacturers to bring you premium products at the best prices, your items may ship from international warehouses.
* **Standard Shipping (USA & Major Countries):** 7 to 15 business days.
* **International Shipping (Other Regions):** 10 to 20 business days.
*Please note: Delivery times are estimates and can occasionally be affected by customs clearance, postal delays, or peak holiday seasons.*
### 4. Shipping Rates
* **Standard Shipping:** We offer flat-rate shipping on all orders, which will be clearly calculated and displayed at checkout.
* **Free Shipping:** We may offer Free Worldwide Shipping on selected products or orders above a certain threshold (if applicable).
### 5. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and a link to track your package online. It may take 48 hours for the tracking information to become active in the system.
### 6. Customs, Duties, and Taxes
Zaarafy is not responsible for any customs and taxes applied to your order. All fees incurred during or after shipping are the customer's responsibility (tariffs, taxes, etc.).
### 7. Missing or Delayed Packages
If you haven't received your order within 25 business days of receiving your shipping confirmation email, don't hesitate to get in touch with us at info@zaarafy.com with your name and order number, and we will look into it immediately.